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QUALITY AND SERVICE IS WHAT WE ARE SELLING.
OUR AIM IS CONTINUOUS IMPROVEMENT.

HOW ARE WE DOING?

It is our goal to supply our valued distributors with exceptional product lines, as well as prompt, courteous and knowledgeable sales / customer service staff. On a scale of 1 to 5 (1 being very satisfied), please rate us and our competitors or other suppliers in the following categories.

Customer Service
 

Very Satisfied

WESTERN PLASTICS

Not Satisfied

Very Satisfied

COMPETITION

Not Satisfied
Industry Knowledge
1 2 3 4 5
1 2 3 4 5
Product Knowledge
1 2 3 4 5
1 2 3 4 5
Response Time
1 2 3 4 5
1 2 3 4 5
Follow Up
1 2 3 4 5
1 2 3 4 5
Prices
 

Very Satisfied

WESTERN PLASTICS

Not Satisfied

Very Satisfied

COMPETITION

Not Satisfied
Pricing is Competitive
1 2 3 4 5
1 2 3 4 5
Pricing Deviations
1 2 3 4 5
1 2 3 4 5
Current Price Level Notifications
1 2 3 4 5
1 2 3 4 5
Product Performance
 

Very Satisfied

WESTERN PLASTICS

Not Satisfied

Very Satisfied

COMPETITION

Not Satisfied
Quality
1 2 3 4 5
1 2 3 4 5
Variety of Products
1 2 3 4 5
1 2 3 4 5
Customer Service
 

Very Satisfied

WESTERN PLASTICS

Not Satisfied

Very Satisfied

COMPETITION

Not Satisfied
Lead Times
1 2 3 4 5
1 2 3 4 5
On-Time Delivery
1 2 3 4 5
1 2 3 4 5
Samples
1 2 3 4 5
1 2 3 4 5
Satisfaction
 

Very Satisfied

WESTERN PLASTICS

Not Satisfied

Very Satisfied

COMPETITION

Not Satisfied
Overall satisfaction with:
1 2 3 4 5
1 2 3 4 5
     
     

We welcome your suggestions on how we can improve our service to you:

Company          E-mail Address

    

We at Western Plastics understand that your time is of great value and we thank you for your input.

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Comments, Questions or Suggestions e-mail editor @wplastics.com
© Western Plastics 2012
Calhoun, GA Temecula, CA Mississauga, CAN International
(800) 752-4106 (800) 442-9727 (800) 957-8886 (951) 695 1983

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Disclaimer: The information and data in this report has been obtained from sources considered reliable. Their accuracy or completeness is not guaranteed and the giving of the same is not to be deemed as an offer or solicitation. Any decision to purchase or sell as a result of the opinions expressed in this report will be the full responsibility of the person authorizing such transaction.